FAQ
Questions? We’ve got you.
A few helpful answers before you reach out.
Do you offer same-day cleaning?+
Yes, when availability allows. Contact us as early as you can and we’ll let you know what’s possible.
Can I set up recurring cleaning?+
Yes. Weekly, bi-weekly and monthly recurring care are available.
Can you clean after construction or renovation?+
Yes. Post-construction cleaning clears dust, debris and the details that help a finished space feel ready to use.
Do pets need to be put away?+
Your pets stay. We only require crating if a pet is dangerous or reactive. We use pet-safe products and practices.
Do you bring supplies?+
Yes. Nicely Clean brings cleaning supplies and equipment for the job.
How far in advance should I book?+
The more notice the better, especially for a deep clean or move. Same-day requests are welcome when scheduling allows.
What forms of payment do you accept?+
Cash, check, credit or debit card, Cash App and Venmo are accepted. Specialty jobs require a 20% deposit, with the balance on completion. A 6-month payment plan is available on jobs over $500.
What if I need to reschedule?+
Please contact us at least 24 hours in advance when you need to reschedule or cancel.
Do you offer eco-friendly options?+
An eco-friendly upgrade is available for $35. Ask about it when requesting a quote.
Which areas do you serve?+
Nicely Clean serves Omaha and surrounding Nebraska and Iowa communities. Share your location when you reach out so we can confirm availability.